Our commitment to your privacy

We are committed to protecting your privacy and handling your personal information with care, transparency and respect. This Privacy Policy explains how we collect, use, store and disclose personal information, and how we comply with our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What information we collect

We may collect personal information that is reasonably necessary to provide legal services, including but not limited to:

• Your name, contact details and date of birth.

• Information relating to your legal matter or enquiry.

• Identification documents.

• Health or medical information where relevant to your claim.

• Employment, insurance or financial information.

• Any other information you choose to provide to us.

Personal information may be collected directly from you, or from third parties such as insurers, medical professionals, employers, government agencies or other legal representatives, where appropriate and authorised.

How we use your information

We collect and use personal information to:

• Provide legal advice and representation.

• Assess eligibility for claims or services.

• Communicate with you about your matter.

• Comply with legal, regulatory and professional obligations.

• Manage our internal records and business operations.

We only use your information for the purpose for which it was collected, or for a related purpose you would reasonably expect.

Disclosure of personal information

Your personal information may be disclosed to third parties where necessary to progress your matter, including:

• Courts and tribunals.

• Medical professionals and expert witnesses.

• Insurers and superannuation funds.

• Government bodies or regulators.

• Other legal or professional advisers.

We take reasonable steps to ensure that any third parties we work with handle your information securely and appropriately.

Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Information is stored securely in both electronic and physical formats and access is restricted to authorised personnel only.

Access and correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, incomplete or out of date. Requests can be made by contacting us using the details below.

Cookies and website use

Our website may use cookies or similar technologies to improve functionality and user experience. These do not collect personal information that identifies you directly. You can adjust your browser settings to refuse cookies if you prefer.

Complaints

If you have a concern about how your personal information has been handled, please contact us in the first instance. We take privacy complaints seriously and will respond promptly.

Contact us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Mary Browne Personal Injury Lawyers
[Insert email address]
[Insert phone number]